Is your printer, scanner, or projector down or not working as intended? Come to our Service Center or schedule an appointment for us to come to you, and our technicians will diagnose, troubleshoot, service, or repair your device.

Need your printer question answered now?

Ask our technicians online - they usually respond in less than an hour!
How It Works
  • We repair & service printers and devices of all categories: laser, inkjet, large format (fine art, plotters), scanners, POS, receipt printers, label devices, and projectors both in and out of warranty.
  • It's your choice: Bring your printer in, or let us come to you.
  • Our service technicians have over 15+ years of experience in the industry.
  • Same-day priority service for urgent repairs (call 503-232-9174 x300 for immediate support)
  • Fast 1-2 business day turn around for most printer issues.
  • Some of the brands we service include: Epson, HP Laserjet, Lexmark, Brother, Okidata, Canon, Astronova Quicklabel, Konica Minolta, Tally/Genicom, Dell, Ricoh, Zebra. We do not work on HP Inkjet.

No appointments necessary, just come on in! If you want to make sure we can work on your device, just give us a call at 503-232-9174 x300 or email service@ptrplace.com

  • Our Service Center is located at
    1212 SE Powell Blvd, Portland, OR 97202
  • Our staff will help carry large or heavy devices in for you.
  • Many simple issues can be repaired on the spot for free or for the minimum charge by our technicians!
  • The charge to prepare an estimate for repair is $50.00 for standard sized machines, and $72.00 for large format or specialty devices. Upon authorizing us to perform the repair, this fee is deducted off of your final balance.

To schedule an outbound service call, please call us at 503-232-9174 x300 or email service@ptrplace.com

  • Perfect for heavy devices, or printers that your business relies upon to function.
  • $100.00/hour for standard machines, $144.00/hour for large format or specialty devices
  • 1 hour minimum, and thereafter billed in quarter hour increments
  • Travel charges: $0.50 cents per mile, one way (up to 30 miles). Over 30 miles, round trip is charged as well.
  • If you have an urgent repair request, same day priority services are provided at a rate of $166.00/hr.

Epson Certified Repair Service Center
Brother Sales and Repair
Lexmark Authorized Reseller and Service Center
Okidata Reseller and Service Center
Canon Large Format Inkjet Reseller and Repair Center
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