Service, Troubleshooting, and Repair

Submit an Estimate, Repair, or Service Request

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Device Make (if Applicable):

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You will be contacted by one of our staff members within an hour.

In Shop and On Site Printer Repair, Service, and Cleaning

The Portland Printer Place repairs and services Printers of all sizes and brands, both in and out of Warranty, including: Epson (Printers, Scanners, and Projectors), Lexmark, Brother, Okidata, Canon, Konica Minolta, Xerox, Tally/Genicom, Dell, Ricoh, and more. We currently do not service HP Inkjet Printers – only HP Laserjet

In Shop Repairs
Bring your Printer in for Diagnosis and Repair

  • Bring your device in to our Service Dept, located at 1340 SE Powell Blvd, Portland OR 97202. We have carts and Technicians who will help carry large or heavy devices in for you.
  • The charge to prepare an estimate is $45.00. Upon authorizing us to perform the repair, this fee is deducted off of your final balance.
  • Many simple issues can be repaired on the spot for Free or for the minimum charge ($21) by our technicians!
  • Large (Wide) Format printer services are billed at $120.00 per hour.  Large format estimates are prepared for $60.00 and payable at the time the printer is checked into the shop.
  • Most Serviced Printers have a 1-3 day turn around time.
inshop
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On Site Repairs
Our service technicians come to your Business / Office location

  • $88.00/hour, Minimum of $88.00, billed in quarter hour increments
  • Travel charges: $0.50 cents per mile, one way (up to 30 miles). Over 30 miles, round trip is charged as well.
  • Payment is required upon completion of the service visit
  • Same day/next business day response for our on-site service clients.
  • Large Format printer services are billed at $120.00 per hour.
  • Priority service $132.00 per hour. This moves the priority device ahead of those waiting in the service queue.

Quotes & Information: Call 503-232-9174 x 300 | E-Mail service@ptrplace.com